Refund Policy

At KingdomStreamz, we strive to ensure a positive experience for all our users. However, due to the nature of our platform, which involves digital content and services, we generally do not offer refunds for purchases, subscriptions, or services once they have been processed.

Exceptions 

In certain cases, where there are issues with the service provided, such as technical problems that prevent access to paid content or subscriptions, we will assess the situation on a case-by-case basis and may issue a refund or offer an alternative solution. To request a refund or report a problem, please contact our support team at [support@kingdomstreamz.com] within 7 days of your purchase.

How to Request a Refund

if you believe you are eligible for a refund, please reach out to us at [support@kingdomstreamz.com] with the following information:

1. Your order details (e.g, subscription, purchase receipt)
2. A brief description of the issue you experienced.
3. Any relevant screenshots or supporting documents.

Non-Refundable 

• Subscription Renewals
• Digital content that has already been accessed or downloaded

We are committed to resolving any concerns you may have, and we appreciate your understanding of our refund policy.